DIAGNOSTICS AND ECU FILES

Software corrections after diagnosis

The cause of the problem must be clear before the file is changed. Software cannot repair a failed sensor, damaged wiring, a faulty module or a mechanical defect.

DIAGNOSE IT FIRST

A fault code is not a diagnosis

Tell us the symptoms, checks already carried out and vehicle details. Any mechanical, electrical or communication fault must be repaired first.

Where a software correction is appropriate, we work from the original ECU read. All notes remain with the order so there is a clear record of what was checked and changed.

IMPORTANT

When a file change will not help

A failed sensor, broken wire, power-supply issue, mechanical fault or defective module must be repaired first. Changing the software will not remove the underlying problem.

FREQUENTLY ASKED QUESTIONS

What to know before ordering

Can software repair a mechanical fault?

No. The mechanical or electrical cause must be diagnosed and repaired before any appropriate software correction.

What information should I include?

Include the diagnostic codes, symptoms, checks already carried out and the vehicle and ECU details.

Should I keep the original file?

Yes. Keep the original read and never replace it with a file from another vehicle or an unverified source.

HAVE THE ORIGINAL FILE?

Upload it through the portal.

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